REF / MARKETING

SW Skinthetics - Building an Aesthetic Clinic Brand on Instagram

Scaled a single-location aesthetic clinic from word-of-mouth to a fully-booked treatment calendar through IG content, Meta ads, and an influencer engine.

RoleDigital Marketing Lead
Year2024-2025
Outcome+1480% consultations, IG +112K
DomainMarketing
00
STACK

Tech used.

Meta AdsTikTok AdsInstagramLinktreeCalendlyKlaviyo

The Problem

SW Skinthetics offered premium aesthetic treatments. HydraFacials, microneedling, PRP, laser. out of a beautifully designed clinic, but the marketing was a single Instagram account that posted erratically. Bookings hovered around 24 consultations a month, mostly word-of-mouth. The founder was a brilliant practitioner but had never run a paid ad.

The brief: fill the chairs, build a brand that women in the city actively recommended to each other, and do it without making the clinic feel like a discount mill.

The Approach

Aesthetics is a category where trust is everything and price never wins. People book based on before/after photos, the practitioner's face, and what their friends say. So I built a content-first stack that fed paid amplification.

Channel Mix. Spend Allocation
Meta Ads (IG + FB)46%
Influencer Seeding22%
TikTok Ads14%
Google Search12%
Email + WhatsApp6%

Content System: we shot a month of content in a single 6-hour day: treatment walkthroughs, founder POV explainers, real client transformations (with consent), and "myth vs fact" carousels for the algorithm. Three formats, three posting cadences, one shoot day.

Meta Ads: we ran two ad systems in parallel: a brand awareness layer with the founder's expertise content, and a conversion layer pushing low-friction consultation bookings (₹500 deposit, refundable). Lookalike audiences off the Calendly conversion event scaled the winners.

Influencer Seeding: instead of paying mega-creators, I worked with 28 micro-influencers (8K-80K followers) for free treatments + a usage-rights agreement. Their content became our best-performing ads.

TikTok: pure top-of-funnel awareness. Treatment-process videos at 11 seconds, no music, captions on. Cheap reach, surprising booking lift.

The Outcome

+1480%
Monthly Consultations
24 → 380
−87%
Cost per Lead
₹4,200 → ₹560
+112K
Instagram Followers
8.4K → 120.4K
5.6x
Blended ROAS
Monthly Consultations BookedAug 2024. Jul 2025 · viral influencer post in Feb (1.4M views) reset the baseline
Aug
24
Sep
38
Oct
58
Nov
84
Dec
116
Jan
142
Feb
298
Mar
282
Apr
308
May
332
Jun
354
Jul
380
Booking Source Mix Over TimeHow attribution shifted as channels matured
Aug
Oct
Dec
Feb
Apr
Jun
Word of mouth / Direct
Organic Instagram
Meta Ads (paid)
Influencer codes
Before vs After: 12 Months
MetricBeforeAfterΔ
Monthly Consultations24380+1480%
Avg Treatment Value₹18,500₹26,800+45%
Cost per Lead₹4,200₹560−87%
Consult → Treatment %31%58%+27 pts
Repeat Booking Rate18%47%+29 pts
Instagram Followers8,400120,400+112K

By month 6, the clinic had a 3-week consultation waitlist and the founder hired a second practitioner. The Klaviyo flow. birthday treatments, post-procedure care reminders, "it's been 90 days since your last HydraFacial". was driving 23% of monthly revenue from existing clients alone.